General Information

PRODUCTION TIME:
Most items are shipped within ten (10) business days of artwork or credit approval (if applicable). Production time does not include the day the order or approval is received. Campus Marketing Specialists is closed on the following days: January 1, Memorial Day, July 4, Labor Day, Thanksgiving, the day after Thanksgiving, and December 25-31. Production time will not be counted on these days as well.

RUSH ORDERS:
Every attempt will be made to accommodate event deadline dates. On occasion, rush service may be necessary to meet your deadline and may incur additional charges.

OVER-RUNS & UNDER-RUNS:
We make every effort to ship exact quantity ordered. However, due to the nature of the screen printing process, overrun or underrun of 5-10% may occur.

SHIPPING:
All shipping and handling costs will be added to the final invoice. Items are shipped the most economical way to meet your deadline dates. Since we cannot guarantee an exact date of delivery for items shipped via Ground Service, it may be necessary to ship your items by air service to meet a specific date. Campus Marketing Specialists is not responsible for goods damaged or delayed in transit.

POSTER REPRODUCTION:
Your final, printed poster colors may appear slightly different that those represented in the catalog due to the nature of the printing process. Please note that photos may appear more pixilated on final posters; to reduce this, we ask that you submit sharp black and white photos with your order since they reproduce best. Photos sent to us will only be returned upon request at the time of order.

ARTWORK:
To expedite your order, logos and artwork may be emailed to us. We do not charge for basic artwork clean-up or for photo scans. While our font library is quite extensive and every effort is made to match your typeface exactly, on occasion it may be necessary to make a substitution. Additionally, artwork can be emailed to our Internet address, uploaded to our FTP site or .Mac account, or sent on 100 MB Iomega Zip disk or CD. While we currently support and prefer files saved in Adobe Illustrator, Adobe Photoshop, or Adobe InDesign, we can also handle files exported to Illustrator or EPS format from QuarkXpress or Freehand. We do not accept any artwork done in Microsoft Publisher or Microsoft Word. We also do not accept any images downloaded from the web, as the quality of these images is not suitable for print reproduction. When sending artwork, please include all fonts used (screen and printer) or create font outlines. Any other files or placed images must also be included on the disk. Complete emailing instructions may be obtained by calling customer service at 1-800-795-4267.

PRODUCT DESCRIPTIONS:
Every attempt is made to present accurate product descriptions and colors; however, some actual colors may vary. Please inquire about seeing a product sample prior to placing an order since custom orders cannot be returned. We reserve the right to substitute like or similar products of equal or greater value at our discretion without notice.

RETURNS/REFUNDS/CLAIMS:

• Damage or errors in orders must be reported within five (5) business days of receipt of item; otherwise, orders are considered complete and correct.
• In the event of a reprint, all of the original order must be returned.
• Liability is limited to the stated sales price of any defective goods. We will not be liable for any consequential or special damages such as profit losses.
• No returns are accepted without written permission. All sales are final.
• If a mistake in the printing process is confirmed by our plant, we will reprint the job or provide you with a credit for a future order.

LESS THAN MINIMUM:
Many of our promotional items are available in quantities lower than those listed on the price schedule. A $40 less than minimum charge will apply. Please contact an Account Specialist for absolute minimum quantities.

PAYMENT/BILLING TERMS:
Cash, check, school purchase order, and credit cards are accepted as payment. Net 30 days upon approval of credit references. All payments must be in U.S. funds. Late charges up to 1.5% per month may be assessed on all past due accounts as well as collection costs where applicable. A $35 service charge will be assessed for any returned checks. For legal purposes, the venue for any dispute shall be Multnomah County, Oregon, U.S.A.

©/™/® INFRINGEMENT:
Campus Marketing Specialists, Inc. assumes no liability for trademark, copyright or licensing infringements on customer-supplied artwork. Material submitted is assumed to be in compliance with all applicable copyright, trademark and licensing laws and agreements. Campus Marketing Specialists, Inc. reserves the right to use any poster information or artwork submissions for advertising purposes; all artwork examples in this catalog are used for illustrative purposes only and are not intended to promote, support or publicize any particular school, brand, program or individual.

SCREEN/SET-UP CHARGES:
There are NO screen/set-up charges on posters. There is a $45 screen charge per color of imprint on most promotional items, glassware, and per color of imprint on sportswear items, except where noted. Screens are maintained for a period of two years. No screen charges will be incurred if reordered within this two-year time frame.

ORDER CANCELLATION:
All order cancellations must be in writing. Customers are responsible for any costs incurred up to the point of cancellation, including set- up, pre-press and/or art charges.

ALL POSTER ARTWORK:
© 2004 - 2020 Campus Marketing Specialists, Inc. All rights reserved. Thanks to Matthew Chverchko for design assistance with poster MC07-11Q.